The majority of dental practices occasionally treat
special-needs patients whose needs and problems are varied and demanding. These patients have a wide variety of issues,
including developmental or intellectual disabilities, medically complex
treatment needs, geriatric demands, confinement to home, a nursing home, or
hospital, or severe dental phobia.
Expertise shared at the SCDA meeting can enhance the practitioner’s
clinical and interpersonal skill levels so necessary for successfully treating
this special patient population.
Mark your calendar now to attend the 2016 SCDA annual
session. For more information, visit www.scdaonline.org.
Observations from Practicon, a leader in practical innovations for dentistry, containing the latest news, research and reports to help you manage your practice better. Visit Practicon.com for more info.
Monday, March 30, 2015
ANNUAL MEETING OF SCDA (SPECIAL CARE DENTISTRY ASSOCIATION)
The 27th annual meeting of the SCDA was held at
the Grand Hyatt Hotel in Denver, CO on March 27-29, 2015. Experts in the field of Special Care
Dentistry led seminars and SCDA members, all of whom treat special-needs
patients, shared their knowledge and experiences.
Thursday, March 26, 2015
WHO SAID THAT?
WHO SAID THAT?
“Here’s the approach I use to encourage and lead others: (1) Value people. (2) Praise effort. (3) Reward
performance. I use that method with
everyone, including myself.”
- John
C. Maxwell
New
York Times bestselling author of Leadership: Promises for Every Day, a Devotional;
world-renowned expert on leadership.French explorer most noted for maritime expertise
“The first half of life has to do with getting and gaining,
learning and earning. The second half is
more risky because it has to do with living beyond the immediate.” (Explained as “living for others, for causes
beyond yourself”.)
- Bob
BufordAuthor of Half Time: Changing Your Game Plan from Success to Significance
“It takes two years to learn to talk, and the rest of your life to control your mouth.”
- Mark
Twain
American writer, philosopher, and humorist
American writer, philosopher, and humorist
“Even fools are thought wise when they keep silent.”
- Proverbs
17:28Friday, March 20, 2015
DID YOU KNOW?
The consequences of the Affordable Care Act (Obamacare)
include the loss of employer-sponsored dental benefit plans for millions of
employees. While many now have no dental
benefits whatsoever, those who still have access to some dental benefits are
finding that most dental plans are now embedded within medical plans, resulting
in significantly lower third party reimbursement rates.
Most new dentists now graduate with an average debt of
$221,000.
The average number of non-dentist staff per dentist in
private practice was 4.9 in 2012, the last year such statistics are available
from the ADA Health Policy Institute.
In the 2012-13 academic year, 91.6% of first year dental
students were U.S. citizens. 2.2% were
from Canada with 6.2% from other countries---this according to the ADA Health
Policy Institute.
A 2014 survey of adults in the U.S. reported by the ADA
Health Policy Institute showed that 77.1% of respondents planned a dental visit
within the next 12 months while 13% were unsure and 9.9% said they would not
schedule a dental appointment in 2015.
This means that one in five adults will not see or are unsure about
seeing a dentist this year. What can you
and your staff do to attract this pool of potential patients?
Saturday, March 14, 2015
GROWING EDENTULOUS POPULATION NEEDS YOUR CARE
In 2001, a survey of Americans estimated that 31.8 million
people were edentulous in at least one arch.
By 2010, a similar survey under the auspices of Oral Health-Healthy People 2010: Objective for Improving Health,
raised that number to 38.6 million and reported 26% of the U.S. population
between 65 and 74 years of age are completely edentulous.
Many of these people remain without teeth due to lack of information, simply unaware of advancements in denture and implant technology that could vastly improve their physical and emotional well-being. Others are fearful of dental treatment while some believe they cannot afford prosthodontic care.
Organized dentistry can certainly help educate the public-at-large through national campaigns via various media outlets. Additionally, you can reach these patients and potential patients through your own website and social networking sites and through professional marketing done in-office and community-wide. Such marketing efforts should focus on education of the lay person about the amazing aesthetics and improved function of their dentures available through prosthodontic treatment.
Many of these people remain without teeth due to lack of information, simply unaware of advancements in denture and implant technology that could vastly improve their physical and emotional well-being. Others are fearful of dental treatment while some believe they cannot afford prosthodontic care.
Millions of denture wearers suffer with old,
bacteria-ridden, ill-fitting dentures that are unattractive and
dysfunctional. Researchers report that
at least half of all denture wearers have problems with their dentures, yet
they simply do nothing to remedy their situation. New denture technology plus implants can
vastly improve the aesthetics and function of dentures for millions of
Americans. Talk about an opportunity for
dentists to affect the health of all these people and grow a practice in the
process!
Organized dentistry can certainly help educate the public-at-large through national campaigns via various media outlets. Additionally, you can reach these patients and potential patients through your own website and social networking sites and through professional marketing done in-office and community-wide. Such marketing efforts should focus on education of the lay person about the amazing aesthetics and improved function of their dentures available through prosthodontic treatment.
Monday, March 9, 2015
ONE WAY TO SOOTHE AN IRRITATED PATIENT
A frequently-asked question
during my years as a practice management consultant has been, “How can my
business staff give a courteous, consistent answer to the irate patient
standing at the front desk demanding to know why another patient who arrived
later has already been called to the operatory?” The question can be
avoided altogether by informing all new patients that appointments are made
with different providers for various procedures, and the arrival time for an
appointment may not necessarily dictate the order in which patients are seated
for treatment.
This seems a minor point to those of us who work in a busy dental office, but I have seen it magnified in the lay person-patient’s mind to the point of losing a patient if not properly explained. The following note of explanation can be given to new patients in a “Welcome to Our Practice” packet of information during the initial appointment. Additionally, business staff can give a similar verbal explanation when necessary.
Dear Patients,
Because some patients have asked why they and others are not seen in order of arrival, we offer this explanation about the order in which patients are called to the treatment area. We schedule visits by appointment in order to respect your time and to serve you most efficiently. Several types of appointments are scheduled simultaneously:
Patients are called to the treatment area in the order in which Dr. Doe, the hygienist, or a dental assistant are ready to seat them. Therefore, though you arrived earlier, another patient who has an emergency or has been scheduled with the hygienist or dental assistant may be called first. Please be assured that we are aware of the value of your time, and we make every effort to remain on schedule. We welcome questions concerning scheduling or any other matter related to your dental care.
Thank you for selecting our office for you dental care. Our practice continues to grow primarily by word of mouth, and we appreciate the referral of your family and friends.
Sincerely,
Dr. John Doe and Staff
This seems a minor point to those of us who work in a busy dental office, but I have seen it magnified in the lay person-patient’s mind to the point of losing a patient if not properly explained. The following note of explanation can be given to new patients in a “Welcome to Our Practice” packet of information during the initial appointment. Additionally, business staff can give a similar verbal explanation when necessary.
Dear Patients,
Because some patients have asked why they and others are not seen in order of arrival, we offer this explanation about the order in which patients are called to the treatment area. We schedule visits by appointment in order to respect your time and to serve you most efficiently. Several types of appointments are scheduled simultaneously:
-
New examination appointments and treatment appointments for restorative
or aesthetic procedures are scheduled with Dr.
Doe
-
“Look-See” appointments for observation following an emergency, surgery, or
other treatment may be scheduled with Dr. Doe or a dental assistant. These
are very short appointments scheduled to fit between longer
procedures.
-
Emergencies seen by Dr. Doe are often unscheduled because a patient
may have been injured or be in severe pain. We try to see
these patients as soon as they arrive without inconveniencing other
patients; and you can rest assured that if you ever have an emergency, you too
will be worked into that day’s schedule as quickly as possible.
-
Hygiene appointments for routine x-rays, cleanings, oral hygiene instruction
and such are scheduled with the hygienist. Appointments
for sealants may be scheduled with the hygienist or a dental assistant with Dr.
Doe seeing the patient prior to or following the procedure.
Patients are called to the treatment area in the order in which Dr. Doe, the hygienist, or a dental assistant are ready to seat them. Therefore, though you arrived earlier, another patient who has an emergency or has been scheduled with the hygienist or dental assistant may be called first. Please be assured that we are aware of the value of your time, and we make every effort to remain on schedule. We welcome questions concerning scheduling or any other matter related to your dental care.
Thank you for selecting our office for you dental care. Our practice continues to grow primarily by word of mouth, and we appreciate the referral of your family and friends.
Sincerely,
Dr. John Doe and Staff
Saturday, March 7, 2015
MONSTER-FREE MOUTHS MOVEMENT
The American Academy of Pediatric Dentistry’s consumer awareness campaign, Monster-Free Mouths Movement, has a new consumer-friendly content hub on the site mychildrensteeth.org. The hub has resources to educate parents and caregivers in ways to maintain oral health for children; and the children themselves will be taught ways to banish “mouth Monsters” as they learn about oral hygiene techniques and regimen.
The hub will be updated throughout the year so that it
remains current, attractive, and relevant for young viewers and their adult
caregivers. For more information visit www.mychildrensteeth.org.
Tuesday, March 3, 2015
NATIONAL GKAS DAY (GIVE KIDS A SMILE DAY)
The National GKAS Day was held February 6, 2015. More than 1200 programs registered events at
the American Dental Association’s site, ADA.org/givekidsasmile. GKAS Day was an amazing “give-back” from
nearly 7,300 dentists nationwide resulting in free dental care for more than
301,000 children who otherwise would receive no dental care. And, keep in mind that you dentists organize
and volunteer in GKAS Day events in your respective communities year after
year---2015 is the 13th year you have cared enough to do so!
As we are aware, the dental profession strives to educate
the public about seeking regular dental care and having a “dental home”, an
office where they feel comfortable and receive the oral care that is so
necessary to total health. Suggestion: use
facts like the statistics from GKAS Day to educate those in your community
about what the profession is doing to provide oral care for those in the
community who cannot afford it. The general public will be impressed with the
social conscience and the generosity of dentists across the U.S.
FEATURE FINDS
Every few months I alert you to a variety of Practicon
products that are among your peers’ favorites.
Shortly after introduction, these items quickly rise to the top of
Practicon customers’ “Hit Parade” list.
The latest Practicon print catalog recently received in your office has
24 additional pages of cutting edge products, a total of 279 new, innovative
items meant to increase your patients’ care and comfort, your productivity, and
your profitability. To highlight a few:
BRUSHODILE FLASHINGTOOTHBRUSH – Press the Brushodile’s tail to see multi-color LED lights
flash for two minutes, the recommended brushing time. What a great way to teach young brushers how
long to clean. One of Practicon’s most
popular new toothbrush designs, the large crocodile-shaped handle is super
flexible, non-slip, and easy for young hands to hold.
MEDFLEX ARMOR JACKETS
– The only reusable yet disposable lab jackets treated with an EPA-registered
protective coating that kills harmful microbes on contact. Washable and autoclavable up to five times,
these disposable jackets are fluid-resistant, soft, light weight and provide a
proven protective barrier for dentists and team members.
GLECO TRAP SYSTEM –
Improved through redesign, the 64 oz Gleco Trap System has revolutionized the
smelly, age-old chore of sink trap retrieval and plaster trap maintenance.
Invented by a plumber, the Trap is a simple way to assure plumbing problems due
to plaster collection are history in your office.
Install the pre-assembled Trap once, a simple five-minute
procedure; then as necessary, replace the container bottle in less than one
minute with no tools. Adapting easily to
existing plumbing, the Gleco Trap is the only plaster trap to meet US Uniform
Plumbing Code! Your clinical staff
responsible for cleaning and maintenance of the plaster traps in your office
will cheer your decision to install the best, Gleco Traps.
For more information and to order the Gleco Trap or any of
these items plus hundreds more, go to www.practicon.com.
Subscribe to:
Posts (Atom)