RECARE SYSTEM CHECKUP

The standard practice management advice is that an effective Recare System will enroll at least 70% to 80% of your active patients. A question, not often addressed, follows: How do we count active VS inactive patients?

An active patient in a General Practice is one who has been seen in the past 24 months, not including single visit emergencies who never returned for follow up care. An active patient in a Pediatric Dental Practice is one who has been seen in the past 18 months, not including single visit emergencies who never return, referrals from other healthcare providers who come for care with plans to return to the referring office, and patients who age out of the Pediatric Practice.

Count patients fitting the parameters. Then divide the total by 6 months if that is the frequency with which you see Recares. The quotient will be the number of Recares the practice could see if operating a 100% effective system. Calculate the average number of Recares actually seen per month. Divide that number by the 100% figure to determine how effective your system is.

Example: 1800 active patients who fit the criteria above
1800 active patients / 6months = 300 Recares per month for 100% effective system

200 Recares per month actual average
200 / 300 = 66% effective system