In a recent study, ExactTarget, an international company
that specializes in interactive marketing, asked almost 1500 consumers of all
ages and demographics how they like to receive 11 various types of
information. Direct mail led or tied in
six categories and came a close second in four others. In another such study conducted in 2011 by
Epsilon, a multi-channel marketing service, more than 1/3 of the 5000
respondents preferred receiving information via mail over a multitude of other
channels. Incidentally, 18-to-34 year
olds were well represented among those polled.
Among reasons respondents gave for preferring direct
mail: It’s tangible so it can be
retained for future reference and use.
It’s more trustworthy than other channels. People like opening mail; a
piece in their mailbox provides a sort of psychological boost. Summary:
Direct mail is popular and it works, delivering better response from
recipients than any type of electronic media.
Need more patients?
Revisit the ways direct mail can attract them.
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