Monday, August 10, 2015

LOOKING FOR AN ASSOCIATE? CONSIDER ATTRIBUTES BEYOND CLINICAL SKILLS

Solo practice is on the decline; group practices and dentists practicing as employees of service management companies are increasing.  In a recent study by a reputable practice management company, only 54% of dentists/respondents practiced alone, a record low.  The predominant group practice has two dentists with an increasing number of offices combining three or more practitioners.  Group practices allow better competition with the increasing presence of corporate dentistry.  With two or more practicing dentists, groups can increase days and hours of operation for patients’ convenience and spread overhead costs among the several producers.

What does this mean for you if you are a solo practitioner?  It means you may be searching for an associate much sooner than you thought when you began practice.  And, as you begin the search, you must decide if you want an associate who will evolve into a partner who shares ownership and management responsibilities of the practice or one who remains an associate, either an employee or an independent contractor.  There is a remarkable difference between the two.  An associate is hired to provide clinical services, but seeks no ownership and may remain uninvolved in the management of the practice.  Once an associate begins to buy into the practice, he/she becomes a partner with financial and management commitment and authority.

While an attorney and an accountant can spell out the conditions of a contract between two dentists who wish to practice together, most often it is the interpersonal relationship between the two that will make or break the arrangement. Senior dentists who contemplate bringing in another dentist, whether to remain an associate or to become a partner, may wish to seek the advice of a psychologist to evaluate the following points that are crucial when practicing with another professional.  Evaluation of the attributes of the in-coming dentist is even more important if a buy-in or buy-out is planned.  Analyze these questions:

  • Is there satisfactory interpersonal compatibility between the two dentists?  Do they have harmonious interests, standards, and humor?  Are they equally sensitive to staff members?  Respectful of patients?  Able to work well with diverse personality types and styles?  Will their personalities complement so that there is a peaceful, productive, fulfilling aura in the office?
  • Is the level of dominance or aggression of the in-coming dentist acceptable to the senior?  Is the young dentist so aggressive that he/she will overpower or alienate the senior?  Or, conversely, is the young dentist so passive and unassertive that he/she will be unable or unwilling to keep the practice viable and growing when the older dentist reduces work hours or retires?
  • Does the young dentist have a keen sense of integrity? Ethical behavior?  Can one rely on his/her word so that, in fact, this practitioner’s promise is as reliable as the conditions listed in a contract?  While a contract is necessary, are chances high that both dentists will adhere to the requirements of a contract without a legal battle should a split occur?
  • Does the prospective associate/partner have a strong work ethic?  Is he/she “hungry”?  Is he/she willing to work extended hours, take call, limit time off?  If asked, will he/she attend staff meetings or practice management meetings during off hours?  A successful dentist knows that when the office door is closed at night, the problems of the practice do not disappear.  He/she takes them home, works on their resolution, and constantly plans for future developments of the practice.  Will the young dentist be able and willing to work at such a level?
  • How does the prospective associate/partner persevere through difficult issues?  Solve problems?  Cope with stress?

Perhaps a key word in evaluating and choosing the right associate is “continuity”.  After a dynamic leader reduces his/her work load or retires, the level of enthusiasm and excellence that the senior dentist initiated during his/her practice years will have to be maintained.  Can the candidate for associate who may become a partner, and eventually the owner, continue and even enhance all that has been built?

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