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Tuesday, July 12, 2011
Low Tech Boost for Your Reception Room
The first sign of patient welcome is shouted or whispered or ignored by the appearance of your reception room. Notice the use of the word “reception” VS “waiting” room. One indicates welcome; the other, boring use of time. A low tech idea for a welcoming touch in your reception room: a bulletin board displaying staff photos, names and positions. Also include the dentists’ photos with names if there are multiple dentists. (I recently saw this idea used in a clinic reception room in one of the premier medical centers in the country. It was an attention-getter.)
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