Want some valuable input about your practice? Send a survey to your patients via e-mail. Incidentally, it is assumed that you now collect e-mail addresses along with other pertinent information on your new patient registration form or on your patient of record data/health update form.
Surveys can be written with specific questions about topics such as physical facility, hours of operation, appointment time/day choices, staff courtesy and competence, menu of available services, etc. Another type of survey is generalized with only two questions: (1) What do you like best about our practice? and (2) What about our practice would you like us to change or discontinue?
Observations from Practicon, a leader in practical innovations for dentistry, containing the latest news, research and reports to help you manage your practice better. Visit Practicon.com for more info.
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