Thursday, April 17, 2014

NEED AN EXPERT TO IMPROVE COMMUNICATIONS IN YOUR OFFICE? HERE’S THE PERSON TO HELP YOUR TEAM BECOME SKILLED COMMUNICATORS


Seldom do I repeat information or ideas in blogs, but Dr. Robin Wright whose expertise I recommended to you via a blog several months ago is an exception to my do-not-repeat rule.  Dr. Wright, founder of Wright Communications in Evanston, IL, enjoys a national and international reputation for credibility in her field of expertise.  In short, she is a pro in communications within the dental profession, advising and training those in private practice, those working in dental schools, spokespersons for professional dental organizations, lobbyists for the dental profession, and so on.  One would be hard pressed to name a type of practice or dental organization she has not influenced with her writings, her seminars, or her direct interactive training.
Dr. Wright has presented over 500 seminars, speaking to all the major U.S. dental professional organizations, often for consecutive years; and she is a featured speaker in the ADA Seminar Series.  With a PhD in healthcare communication, she has taught communication courses at four universities and two dental schools, and written books and numerous articles about communications in the practice of dentistry.
Consider Robin as a speaker for a C.E. seminar which you may help plan or think about hiring her as a consultant for your practice.  She will work with the dentist(s) and team members to evaluate the current mode and style of communication, verbal, non-verbal, and online, in your practice.  She will then customize a training session for your team that will immensely improve the communication and interaction between dentist-staff-patients-potential patients.  Her training of staff assures increased case acceptance, smoother financial arrangements clearly understood and accepted by patients, more effective marketing of your practice, and proper handling of any problems that may arise from misunderstandings with patients or among team members.
Contact Robin online at robin@greatanswers.com or by telephone at 847-864-5266.  You’ll be glad you did!


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